How to delete your account?
To delete your account
When your account is canceled it is removed from our database, it can not be recovered.
How do I upgrade?
At the top of all the pages of the site (Except for the chat room). You will see the links "UPGRADE YOUR ACCOUNT".
You can also upgrade by clicking Here
What does upgrading do?
We have two different subscription accounts, VIP and Gold.
VIP membership is $5 USD per month.
GOLD membership is $10 USD per month.
I want to cancel my subscription.
Login to your PayPal account.
We do not give refunds.
I upgraded but I'm still a standard member?
If you have send a payment and not been automatically upgraded to the subscription package you chose, this is because you sent an E-Cheque, this is when the funds aren't available in your account and PayPal has requested the funds from your bank account. When the funds have cleared from your bank account and we have successfully received the payment, your account will then be upgraded. It normally takes 3 - 5 business days for the E-Cheque to clear.
I need to report a user
If a user has broken the rules and is illegally advertising, asking you for credit card information or giving you links to a website that requires you to sign up and submit personal details, At the bottom left corner of every profile you will see the link "[ Report This User ]".
How do get points?
We award points through a number of methods:
What are points?
Points will determine your ranking on the site, the more points you have the more stars you will get on your profile. You can also spend points in our virtual gift shop buying gifts for your friends.
Chat doesn't work?
If the chat room is not loading for you, go to Google and type in "download java". Download the latest version of Java, install it then try again. If the chat still does not load click on the Live Help link that can be found at the bottom of every page.
I'm banned from the chat.
If you're banned from the chat rooms it normally means you have broken a rule. Click on the "CHAT FAQ" and "CHAT RULES" which are founds at the top of the chat room page before joining the chat rooms, to make sure you don't accidently get banned. If you are unsure why you were banned, click on the Live Help link that can be found at the bottom of every page.
Geo Map?
The GEO MAP does not give out your EXACT location. The way it works is that it takes the country and city of your profile and pin-points you somewhere in that city.
Rather than using the Contact Us email form, you can also ask us a question through Live Help
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